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Share some Cisco Business Value Specialist 820-424 exam questions and answers below.
Which three options are potential customer benefits of an outcome-based sales approach? (Choose three.)
A. Alignment of technology to business needs
B. Better quality security policy
C. Increased ability to mitigate risk
D. Enhanced end user support services
E. Improved financial control over technology spending
F. Focus on solutions
Answer: A,C,E
Which option is a trend, driving the adoption of an outcome-based sales approach?
A. Customers have more purely technical problems than they have had previously
B. Customers want to focus less on business needs and more on business outcomes
C. Customers are more empowered and skeptical, changing the way they assess and purchase technology
D. The increase in major technology innovations has led to a more siloed approach to technology purchasing
Answer: C
Which two options are qualities of the guardian stakeholder decision making style? (Choose two.)
A. Formal process
B. Fact-based
C. Cautious
D. Middle-of-the-road
Answer: B,C
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